Contact Us and Location | Puntzan Canopy

With 10 years of experience and a wide range of adventures, we have become the favourite spot for adventure activities in Baños, Ecuador. At our location we offer: zip line (canopy), canyoning, Tibetan bridges, flying skateboards, sport fishing and much more.

Contact Information

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Get in touch

Stay in direct contact with us through the contact form. You can also visit us, call us or message us on WhatsApp — we are always available to answer your questions!

Address

Via a Runtun, Km 3, Baños 180250

puntzancanopy@hotmail.com

Write to us if you have any questions about our activities.

(+593) 983-246-553
(+593) 985-622-402

Give us a call, we will be happy to help.

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Everything you need to know to enjoy an extreme adventure at Puntzan Canopy, Baños de Agua Santa

FAQs - Frequently asked questions

We answer the questions our customers have asked us most often over 10 years of running tourism services such as canopy and canyoning. You have probably wondered about these too!

Guaranteed service
Adrenaline in every adventure

Canopy in Baños de Agua Santa
Canyoning in Baños de Agua Santa

The maximum number of people allowed on the adventure at the same time is 12, and the minimum is 2. The duration of the adventure depends on the total number of people in your group.

The maximum weight allowed for the canopy is 240 pounds (110 kg), in line with the latest adventure sports regulations.

The recommended minimum age for this adventure is 8 years old.

We carry out daily checks of our equipment and facilities. We also run detailed weekly inspections of cables, shackles, anchors, harnesses, carabiners and pulleys.

Our construction materials are of the highest quality, with quality certificates issued by the regulating bodies. Our harnesses and equipment come from the best certified safety brands recognised worldwide. And finally, you will be guided by specially qualified guides whose number one priority is safety.

Yes, our company holds business insurance (known as "public liability insurance"). Even so, we recommend that every traveller take out their own travel insurance.

Yes, every person is required to sign a waiver (known as a "Release of Liability and Assumption of Risk"). This is so each person knows exactly the level of physical activity expected on the adventure and any level of risk associated with it. We believe in full transparency: an informed tourist is a more responsible tourist.

Yes, we provide transport to our facilities and back to your accommodation anywhere in Baños. We will contact you to confirm any special transport arrangements a few days before the activity takes place.

Safety has always been our top priority. In 10 years there have been no accidents.